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Upsell and Cross-sell Mastery

£19.99

What can you learn

Introduction to the course
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Welcome to our course on upselling and cross-selling! In this course, you will learn how to increase sales by offering customers additional products or services that complement or enhance their current purchase. We will cover effective techniques for upselling and cross-selling, and how to do so in a way that benefits both the customer and the business.
Hot topics in this course
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  • Product Knowledge: This short course teaches the importance of product knowledge in upselling and cross-selling, including understanding the features and benefits of each product and how they meet the customer's needs
  • Customer Communication: This short course focuses on effective customer communication, including active listening, building rapport, and understanding the customer's needs and preferences.
  • Upselling Techniques: This short course covers the basics of upselling techniques, including suggestive selling, highlighting product features and benefits, and creating value for the customer.
  • Cross-selling Techniques: This short course teaches the basics of cross-selling techniques, including identifying complementary products, creating package deals, and offering add-on products or services.
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Brand

Hospitalify Group

Description

Welcome to our course on upselling and cross-selling! In this course, you will learn how to increase sales by offering customers additional products or services that complement or enhance their current purchase. 

Returns

No Refund Policy

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