About the online training Housekeeping: Welcome to the Housekeeping (st)er training! This training provides you with the knowledge and skills to excel in your role as a hotel housekeeper! One of the most important parts of any hotel is the accommodation it offers. Guests will always expect the room they have booked to be of a very high standard during their stay. A housekeeper therefore plays a crucial role in the success of the guest experience. As a housekeeper you are expected to look after the rooms in the hotel so that they meet the highest standard at all times.