40 minutes
About the online training Communicate with your guests:
Communicate: you do it all day long. You talk with your friends, roommates / parents, boyfriend / girlfriend, with your colleagues, with the big boss, the suppliers, you e-mail with business relations and of course you are communicating with your guests. This is why it is super important that you are aware of how you communicate! There are many forms and pitfalls. In this course you will learn to recognize your own pitfalls and how to communicate "good" with your guests and colleagues.
